In 2021, Russian banks collectively spent 514 billion rubles on digital transformation. TAdviser reveals that banks' expenditure on digital solutions and technologies rises by 12-14% every year.
The trends behind digital transformation of the banking industry, according to experts and analysts, are as follows: optimization of remote work; growing number of transactions made online; easier access to banking services; new remote sales channels; fight against fraud; wider application of AI technologies; adoption of data-driven management, and etc.
As for innovations, which bankers and their customers will try out in the not so distant future, their list is directly linked with the latest digitalization trends. Thus, imports phase-out and migration to domestic tech stack implies further need for solutions that can ensure its fault tolerance. Growing expansion of instant payment tools, such as Faster Payments System, will heighten the bank’s interest in such solutions.
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